Realglow Umbrella Gas Patio Heater (Grey, 13KW)

What gas cylinders work with this patio heater?

The heater is compatible with 5kg, 11kg and 13kg propane cylinders that use standard 27mm connections. These are widely available at garden centres, DIY stores and gas suppliers across the UK. The included regulator fits all these cylinder sizes, so you can choose based on your usage needs - 5kg for occasional use, 11kg for regular entertaining, or 13kg for extended commercial operation.

How much area does the 13KW output effectively heat?

The 13KW output provides effective heating for areas up to approximately 15-20 square metres, depending on wind conditions and ambient temperature. The 2.2 metre height with reflector spreads heat widely, making it suitable for medium-sized patios, restaurant terraces or garden seating areas. In sheltered locations, the heat coverage is more concentrated and effective than in exposed, windy positions.

How long does assembly take and what tools are needed?

Assembly typically takes 30 minutes using basic tools. You'll need a Phillips head screwdriver and adjustable spanner, which aren't included. The main components include the base, pole sections, reflector and gas connections. Some users find the protective film removal time-consuming, but the actual construction is straightforward. Having two people helps when positioning the reflector at the top.

What safety features prevent accidents during use?

Two key safety systems protect users: the tip-over switch automatically cuts gas flow if the heater falls or tilts beyond safe angles, whilst the flame safe-guard system monitors combustion and shuts down if unsafe conditions occur. These features meet British safety standards for outdoor gas appliances. The stable base design and low centre of gravity also reduce tipping risks during normal use.

Can this heater be used for commercial purposes?

Yes, the heater is suitable for both domestic and commercial use. Its robust construction and safety features make it appropriate for restaurants, pubs, cafes and event venues. The portable design allows businesses to reposition heating as needed for different seating arrangements. However, commercial users should ensure compliance with local fire safety regulations and insurance requirements for gas appliances.

How much gas does the heater consume per hour?

On high setting, the 13KW output consumes approximately 0.95kg of propane per hour. On low setting, consumption reduces to around 0.6kg per hour. An 11kg cylinder provides roughly 11-18 hours of operation depending on heat setting used. Gas consumption varies with ambient temperature and wind conditions - sheltered locations are more efficient than exposed positions.

Is the heater weatherproof for permanent outdoor installation?

The brushed steel construction resists corrosion, but the heater isn't designed for permanent outdoor exposure. While it handles typical British weather during use, storing it in garages or sheds when not needed extends its lifespan. Some users report rust development after extended outdoor exposure. A separate weather cover (not included) provides additional protection if temporary outdoor storage is necessary.

What happens if the ignition system fails to work?

The battery-operated ignition requires a standard battery (type not specified in documentation). If ignition fails, first check the battery connection and replacement. The system can be manually lit using a long lighter or match at the burner if electronic ignition malfunctions. Ensure gas flow is turned on and wait briefly after opening gas before attempting ignition to allow proper gas flow.