Realglow Stripe Gas Patio Heater (Grey Rattan, 13KW)

What size gas cylinder does this heater require?

The heater works with standard 10kg, 11kg, or 13kg patio gas cylinders. These are the common propane cylinders available at garden centres, DIY stores and petrol stations across the UK. The unit includes a 27mm clip-on regulator specifically designed for patio gas cylinders. Larger cylinders provide longer burning time - a 13kg cylinder typically provides 15-20 hours of operation on maximum heat setting.

How much heat does the 13KW output actually provide?

The 13KW output generates approximately 44,000 BTU per hour, providing effective heating for areas up to 15-20 square metres in sheltered conditions. This heat level is sufficient to keep 6-8 people comfortable on a typical UK autumn evening. The adjustable flame control allows you to reduce output for smaller groups or milder weather, helping conserve gas whilst maintaining comfort.

Is assembly difficult and what tools are needed?

Assembly takes approximately 1-1.5 hours and requires basic tools like spanners and screwdrivers, which are typically included. The flat-pack design includes clear instructions with numbered parts. Most customers report straightforward assembly, though having two people makes handling the frame easier. All bolts and fittings are precision-made to ensure proper alignment during construction.

Can this heater be used in windy conditions?

The glass wind shield provides protection from light to moderate breezes, but strong winds can affect flame stability and heat distribution. The heater performs best in sheltered locations like covered patios, courtyards, or areas protected by garden walls or fencing. In exposed locations, positioning near windbreaks or using during calmer evening conditions gives optimal results.

What maintenance does this patio heater require?

Regular maintenance includes cleaning the glass rocks and wind shield with warm soapy water, checking gas connections for leaks using soapy water solution and storing under the rain cover when not in use. The burner should be inspected annually for blockages from insects or debris. The grey rattan finish can be wiped clean with a damp cloth to maintain its appearance.

How long will a gas cylinder last?

A 13kg patio gas cylinder provides approximately 15-20 hours of operation on maximum heat setting, or 25-30 hours on reduced flame settings. Usage time depends on flame height adjustment and weather conditions - windy conditions consume more gas as the heater works harder to maintain heat output. An 11kg cylinder provides roughly 13-17 hours of maximum heat operation.

Is the heater safe to use around children and pets?

The heater includes safety features like a stable base and enclosed flame design, but adult supervision is essential around children and pets. The glass wind shield and metal components become very hot during operation and remain hot for some time after switching off. Maintain a safe clearance zone of at least 1 metre around the unit and never leave the heater unattended when children or pets are present.

Can this heater be left outside permanently?

Whilst the heater includes weather-resistant materials and a rain cover, permanent outdoor exposure isn't recommended for maximum lifespan. The rain cover provides excellent protection during short-term storage between uses. For best results, store in a shed, garage, or covered area during winter months. If permanent outdoor placement is necessary, ensure the cover is securely fitted and check regularly for wear or damage.