Realglow Real Flame Pyramid Heater (Grey Rattan, 225cm Height)

What size gas bottle does this heater use?

The heater uses standard 27mm propane cylinders including Calor Patio Gas, BP Gas Light, or Flogas Leisure bottles. It can accommodate 10kg, 11kg, or 13kg cylinders, with the larger 13kg option providing the longest operating time between changes. The hose and regulator are included in the package.

How long does assembly take and what tools are needed?

Assembly typically takes 90 minutes or less with the included screwdriver. The heater arrives in multiple components that require careful assembly following the provided instructions. Having two people available can make the process easier, particularly when aligning and securing certain sections during construction.

What is the effective heating range of this pyramid heater?

With 13kW heat output, this heater provides effective radiant warming in a circular pattern around the unit. The exact range depends on wind conditions and ambient temperature, but it's designed to warm outdoor seating areas and patios effectively, making it suitable for both residential gardens and commercial outdoor spaces.

Can this heater be used in windy conditions?

Yes, the heater includes mounting brackets to secure it to the ground for stability in windy conditions. The push-button ignition system works reliably even in breezy weather where matches or lighters might fail. However, extremely strong winds may affect the flame and heat distribution efficiency.

Is this heater suitable for covered outdoor areas?

This heater is designed specifically for outdoor use in open areas with adequate ventilation. It should not be used in enclosed spaces, under low canopies, or in areas with insufficient air circulation due to carbon monoxide risks. Always maintain proper clearances from combustible materials and overhead structures.

How does the ignition system work?

The electronic push-button ignition system eliminates the need for matches or external lighters. Simply ensure the gas supply is connected and turned on, then press the ignition button to light the heater. This system provides reliable lighting in various weather conditions and reduces safety risks associated with manual lighting methods.

What maintenance does this heater require?

Regular maintenance includes checking gas connections for leaks, cleaning the exterior surfaces and ensuring the flame tube remains clear of debris. The weather-resistant construction requires minimal upkeep, but periodic inspection of all connections and components helps ensure safe operation and longevity of the unit.

Can the heater be moved once assembled?

While the heater weighs 13kg and can technically be moved, it's designed as a semi-permanent installation with floor mounting brackets for stability. Moving frequently isn't recommended due to the gas connections and the risk of damage to components. The 49cm x 49cm base provides a stable footprint when properly secured.